Your Privacy,
Our Promise.
We handle your data honestly and responsibly. Read how we collect, protect, and use your information โ and what we're not liable for.
Contents
When you register on MatchMithra, we collect your name, date of birth, gender, religion, education, occupation, and partner preferences. We also collect your email address and mobile number for account authentication, and photos you choose to upload. For KYC verification, a government-issued ID is collected and stored in encrypted form.
Your data is used solely to operate MatchMithra โ to build your profile, power match suggestions, send notifications, verify identity, and process payments securely via Razorpay. We do not sell your data to any third party, ever.
All data is transmitted over encrypted HTTPS connections. Passwords are hashed and never stored in plain text. KYC documents are stored with AES-256 encryption. We conduct regular security audits to keep your information safe.
You can update or correct your profile information at any time from your dashboard. You may permanently delete your account via Settings โ Delete Account, which removes all your data within 30 days. To request a data export or raise a privacy concern, email us at privacy@matchmithra.com.
MatchMithra is a matrimony platform that connects individuals and families. We provide the technology and tools to help people find suitable matches โ we are not a party to any personal interaction, meeting, financial transaction, or agreement that takes place between members.
MatchMithra is not responsible for:
Any financial fraud, monetary transactions, money requests, or financial disputes between members or their families. If someone asks you for money โ through the platform or otherwise โ please report it immediately and do not comply.
Any misrepresentation of personal details, qualifications, income, marital status, or identity by a member. We strongly encourage KYC verification but cannot guarantee the absolute accuracy of every detail provided by users.
Any harm, loss, or damage โ physical, emotional, financial, or otherwise โ arising from meetings, relationships, or engagements formed through MatchMithra.
Any conduct of members outside the platform, including behaviour during in-person meetings.
By using MatchMithra, you acknowledge that you interact with other members at your own discretion and risk. MatchMithra's liability is strictly limited to the subscription fees paid for the current active plan period.
For any privacy concerns, data requests, or to report suspicious activity, reach us at support@matchmithra.com. We respond to all queries within 24โ48 hours.
This policy was last updated in June 2026. Continued use of MatchMithra after any update constitutes your acceptance of the revised policy.